Privacy Policy

Last updated: 13 May 2026

1. Introduction

Quantum Global Commerce Limited ("Company", "we", "us", or "our"), registered in Hong Kong (Company Registration No. 80360600), with its registered office at Flat 2304, 23/F Ho King Commercial Centre, 2-16 Fa Yuen Street, Tsim Sha Tsui, Hong Kong, is committed to protecting the privacy of individuals who visit our website at quantumglobalcommerce.com (the "Website").

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Website or contact us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

We comply with the Personal Data (Privacy) Ordinance (Cap. 547) of Hong Kong ("PDPO") and, where applicable to users in other jurisdictions, the General Data Protection Regulation (GDPR) and similar data protection laws.

2. Information We Collect

We may collect information about you in the following ways:

Information You Provide

• Name, email address, company name, and message content when you submit our contact form
• Any other information you choose to provide in correspondence with us

Information Collected Automatically

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Date and time of your visit
• Cookie identifiers (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information
• To operate, maintain, and improve our Website
• To monitor and analyse usage patterns and trends
• To protect the security and integrity of our Website
• To comply with applicable legal obligations
• To enforce our Terms of Use and other policies

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, our legal basis for collecting and using personal data depends on the type of information and context:

• Contract: Where processing is necessary to respond to your enquiry or provide a requested service
• Legitimate Interests: For website analytics, security monitoring, and business communications
• Legal Obligation: Where we are required to process data to comply with applicable law
• Consent: Where you have provided explicit consent, such as for non-essential cookies

5. Data Sharing and Disclosure

We do not sell or share your personal data with third parties except in the following limited circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating our Website (e.g., web hosting, analytics), under data processing agreements requiring them to maintain confidentiality and security
• Legal Requirements: Where required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business, subject to the recipient maintaining equivalent privacy protections
• Protection of Rights: Where necessary to protect the rights, property, or safety of the Company, our users, or others

6. International Data Transfers

Quantum Global Commerce Limited is incorporated in Hong Kong. If you are located in the European Economic Area or other jurisdictions with data transfer restrictions, your personal data may be transferred to and processed in countries that may not have equivalent data protection laws. Where such transfers occur, we implement appropriate safeguards, including standard contractual clauses approved by the relevant data protection authority.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 3 years unless a longer retention period is required by law or necessary for ongoing business correspondence. Website analytics data is retained for up to 26 months.

8. Your Rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Access: The right to request a copy of the personal data we hold about you
• Correction: The right to request correction of inaccurate or incomplete data
• Erasure: The right to request deletion of your personal data in certain circumstances
• Restriction: The right to request that we restrict processing of your data
• Portability: The right to receive your data in a structured, machine-readable format
• Objection: The right to object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent, the right to withdraw consent at any time

To exercise any of these rights, please contact us at info@quantumglobalcommerce.com. We will respond within 30 days. We may need to verify your identity before processing your request.

9. Cookies

Our Website uses cookies and similar tracking technologies. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

10. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our Website is served over HTTPS with TLS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies. This Privacy Policy applies only to information collected on our Website.

12. Children's Privacy

Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete such information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent revision at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data handling practices, please contact us:

• Email: info@quantumglobalcommerce.com
• Post: Data Privacy Enquiries, Quantum Global Commerce Limited, Flat 2304, 23/F Ho King Commercial Centre, 2-16 Fa Yuen Street, Tsim Sha Tsui, Hong Kong

If you are located in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.